demanddesk™ is proud to offer hosting services for all of our helpdesk solutions. In minutes, you could have a fully functional helpdesk up and running. No need to worry about the installation services, and ongoing maintenance and upgrades; we take care of all that. The premise behind demanddesk™ is that you get to focus on your core business while we take care of the ITSM.

We maintain a state-of-the-art data center to host demanddesk™ and ensure its availability, functionality, and security. All hardware and software is maintained in a 24 x 7 highly available data center. The solution environment uses redundant technology to provide direct and indirect access to the data center. Our dedicated staff with skills and certifications in server hardware and software maintenance manage the data center. CA's Unicenter® professional service staff also support the implementation of the application.

Let our Services Team handle all of your management and infrastructure challenges! With demanddesk™ + SaaS, all ongoing maintenance, upgrades and customer support is included in the price. This includes monitoring, tuning, availability and automated updates to the application. The key advantage of demanddesk™ + SaaS is the ability to outsource all of the management and infrastructure challenges associated with a helpdesk solution — without any additional costs.

demanddesk™ offers a subscription-based pricing model that varies by the number of users. Please contact Sales if you would like to receive a free quote.